Natural born tinkerer
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Provide technical support and troubleshooting to both technical and non-technical users, ensuring seamless operation and functionality within Dynamics 365.
Train and prepare new engineers to deliver excellent technical support meeting SLA.
Collaborate with cross-functional teams to escalate and resolve technical issues.
Create and maintain comprehensive documentation and reports to aid users in troubleshooting and understanding the functionalities of Dynamics 365
EXPERIENCE
CRM ERP Support Engineer
A Coruña, Spain